Brazil (LGPD): Privacy Policy

Privacy Policy - Aurova Jewels (Brazil)

Effective Date: [Insert Date]

Aurova Jewels ("we," "our," "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.aurovajewels.com ("Website") and interact with us in Brazil, in compliance with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados - LGPD). By using our Website, you consent to the practices described in this Privacy Policy.

1. Data Controller

The data controller responsible for the processing of your personal data is:

2. Types of Personal Data We Collect

We collect the following types of personal data when you interact with our Website or make a purchase:

  • Identification Information: Full name, date of birth, gender, email address, phone number, and shipping address.
  • Payment Information: Credit card or debit card details, billing address, and other financial information necessary to process your payments.
  • Browsing Information: IP address, device information, browser type, and browsing activity, including pages visited on our Website.
  • Communication Data: Email, phone numbers, and any other communication you have with us (including customer support requests).

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under the LGPD:

  • Consent: When you provide us with explicit consent to collect and process your personal data (e.g., by subscribing to our newsletter).
  • Contractual Necessity: When processing your data is necessary to fulfill a contract (e.g., processing your order, payment, and shipping).
  • Legitimate Interests: For the legitimate business interests of Aurova Jewels, such as improving our services, analyzing trends, and ensuring security.
  • Compliance with Legal Obligations: When we are required to process your data to comply with legal obligations.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To process and fulfill your orders, including shipping and billing.
  • To communicate with you about your purchases, order status, or customer service inquiries.
  • To send promotional emails or newsletters if you have subscribed, and to notify you about special offers, new products, or services.
  • To enhance and improve the user experience on our Website by analyzing your browsing activity.
  • To comply with legal obligations, including fraud prevention and regulatory compliance.
  • To maintain the security and integrity of our Website.

5. Data Sharing and Transfers

We may share your personal data with third parties for the following purposes:

  • Service Providers: We may share your personal data with trusted service providers, such as payment processors, delivery services, and email marketing providers, to assist in fulfilling your orders and improving our services.
  • Legal Compliance: We may share your data when required by law or when we believe such action is necessary to comply with legal processes, protect our rights, or respond to lawful requests from authorities.

Your personal data will not be transferred to third parties outside Brazil without adequate safeguards and your explicit consent unless necessary for the fulfillment of a contract or legal obligations.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for compliance with legal, accounting, or reporting requirements. Once the data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Under the LGPD, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Correction: You have the right to request the correction of inaccurate or incomplete personal data.
  • Right to Deletion: You have the right to request the deletion of your personal data under certain conditions.
  • Right to Restriction of Processing: You may request the restriction of processing your personal data in certain situations.
  • Right to Data Portability: You can request a copy of your personal data in a structured and commonly used format for transfer to another data controller.
  • Right to Withdraw Consent: You may withdraw your consent to processing at any time, where applicable.
  • Right to Object: You may object to the processing of your data for direct marketing purposes or based on legitimate interests.

To exercise these rights, please contact us using the contact details provided below.

8. Data Security

We take the security of your personal data seriously and use industry-standard technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us understand user behavior, analyze trends, and personalize content. You can control cookies through your browser settings, but disabling them may impact your user experience.

10. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children. If we become aware that we have collected personal data from a child under the age of 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Effective Date." By continuing to use the Website after any changes, you accept the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Thank you for trusting Aurova Jewels with your personal information.

This policy is compliant with Brazil's Lei Geral de Proteção de Dados (LGPD) and applicable data protection laws.