Terms and Conditions

Terms and Conditions of Use - Aurova Jewels

Effective Date: [01/01/2025]

Welcome to Aurova Jewels (the "Website"). The following terms and conditions ("Terms") govern your access to and use of the Website, operated by Aurova Jewels, located at www.aurovajewels.com ("we," "our," or "us"). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, do not use the Website.

1. General Information

These Terms apply to all visitors, users, and customers ("you" or "your") of the Website. These Terms are governed by and construed in accordance with the laws of the State of New York, United States of America, without regard to its conflict of law principles.

2. Use of the Website

By using the Website, you agree to:

  • Access the Website solely for personal, non-commercial purposes unless otherwise authorized.
  • Not use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website.
  • Not attempt to gain unauthorized access to any part of the Website, accounts, systems, or networks.
  • Abide by all applicable laws, regulations, and guidelines.

3. Account Registration

To access certain services or make a purchase on the Website, you may be required to create an account. By creating an account, you agree:

  • To provide accurate and complete information during registration.
  • To keep your account information, including password, secure and confidential.
  • To notify us immediately of any unauthorized use of your account.

You are responsible for all activities under your account, whether or not authorized by you.

4. Product Information and Pricing

We strive to provide accurate descriptions and pricing of products on the Website. However, we do not warrant that the information is accurate, complete, or error-free. All prices are listed in USD and may change without prior notice. In case of any pricing errors, we reserve the right to cancel or modify orders accordingly.

5. Order Acceptance and Cancellations

By placing an order on the Website, you are making an offer to purchase the products selected. Your order is not complete until it has been confirmed and processed by us. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of stock availability, errors in pricing, or suspected fraud.

6. Payment

All payments for products purchased on the Website must be made through accepted payment methods. You agree to provide valid and accurate payment information, and authorize us to charge your payment method for the full amount of the order.

7. Shipping and Delivery

Shipping is subject to the terms outlined in our [Shipping Policy]. Delivery times and shipping charges may vary depending on the selected shipping method and the customer's location.

You are responsible for ensuring that the shipping address is accurate and complete. We are not responsible for delays or delivery issues caused by inaccurate or incomplete addresses.

8. Returns and Exchanges

We offer returns and exchanges in accordance with our [Return and Exchange Policy]. Certain items, such as custom jewelry, may be subject to restrictions. You must follow the instructions outlined in the policy to ensure your return or exchange is processed successfully.

9. Intellectual Property

All content on the Website, including text, images, logos, graphics, videos, and software, is the property of Aurova Jewels or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from the Website without prior written permission from us.

10. User-Generated Content

By submitting any content (such as reviews, comments, or suggestions) to the Website, you grant us a worldwide, royalty-free, and non-exclusive license to use, modify, reproduce, and display such content. You represent and warrant that you have the right to submit such content and that it does not violate the rights of any third party.

11. Limitation of Liability

To the fullest extent permitted by law, Aurova Jewels shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, including but not limited to damages for loss of profits, goodwill, or data.

12. Indemnification

You agree to indemnify and hold harmless Aurova Jewels, its officers, employees, agents, and affiliates from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your use of the Website, your violation of these Terms, or your violation of any rights of a third party.

13. Privacy and Data Protection

Your use of the Website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using the Website, you consent to our collection and use of your personal data as outlined in the Privacy Policy.

14. Third-Party Links

The Website may contain links to third-party websites. These links are provided for your convenience, and we do not control or endorse the content of such websites. Aurova Jewels is not responsible for any damages or losses incurred from your use of third-party websites.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States of America. Any dispute, claim, or controversy arising out of or relating to these Terms or the Website shall be resolved through binding arbitration in New York City, in accordance with the rules of the American Arbitration Association.

Violators of these Terms will be subject to legal action and may be sued in the courts located in New York State or U.S. Federal courts, as appropriate.

16. Modification of Terms

Aurova Jewels reserves the right to modify, update, or change these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use the Website after any modifications, you agree to be bound by the updated Terms.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Thank you for visiting Aurova Jewels.